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What You Need to Know about Online Social Security Hearings

In March 2020, the Social Security Administration (SSA) temporarily closed its hearing offices due to the COVID-19 pandemic. To accommodate for the circumstances, the SSA started offering online video hearings in December 2020. Through Microsoft Teams, clients, their representatives, and an administrative law judge can connect and conduct Social Security hearings. Online hearings are operated in the same way as in-person hearings, including swearing in all participants, listening to testimonies, and inviting others, like vocational and medical experts, to join the call by phone.

How it Works

To prepare for the hearings, the SSA has created general guides for claimants and their representatives. These guides include a user manual, training video, and information on how the hearing will be structured. Participants can use a smartphone or any personal device to join the online hearing, as long as there is a stable internet connection. However, it is not mandatory to have a video hearing, and claimants still have the option to choose to call in through via telephone. All video hearings are done through the SSA’s secure network to protect the privacy of participants.

Results of the Online Hearings

Since the roll out of virtual hearings, the SSA has conducted 3,500 online video hearings through Microsoft Teams, and over 35,000 claimants have chosen this method as their preferred hearing format. With this rising popularity, 20,000 online hearings will take place over the next few months. In addition, the SSA strives to further improve its current system by sending out satisfaction surveys to claimants and representatives who have conducted a video or telephone hearing to gain insight on areas for development and the overall experience of using new technology.

Contact the Khaki Law Firm Today

Filing for Social Security disability benefits can be stressful, especially with new procedures resulting from COVID-19. A disability advocate at our firm can offer more information on SSDI eligibility and help you navigate online hearings. With proper legal assistance, you may be able to obtain the disability benefits you’re entitled to. Contact our team today to learn more about our services and how we can support you in an online or telephone hearing.

The Khaki Law Firm
Our Firm Approach

There are many Social Security disability law firms throughout Georgia. What sets The Khaki Law Firm apart from the rest? Why should you choose us? We are honored to represent those who have worked hard most of their lives, but due to a mental or physical impairment are no longer able to maintain employment and earn an income.

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Contact The Khaki Law Firm Today

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    We Are Here For You!
    Have you had to stop working due to a physical and/or mental disability?YesNo
    Have you seen a medical professional in the past 6 months for your disability?YesNo
    Have you been advised by your medical professional that you are unable to work and need to file for disability?YesNo
    Have you made an application for social security disability and/or had a hearing in front of an Administrative Law Judge?YesNo
    Are you currently or have you in the past received any benefits from the Social Security Administration?YesNo

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    Contact Info

    With offices in Alpharetta, Atlanta and Marietta, we provide legal assistance to people throughout Georgia and the Southeast in all matters of Social Security Disability Insurance (SSDI) and Supplemental Security Income (SSI).

    We are ready to help you, and offer multiple ways to reach us.